Frequently Asked Questions
No, we will only collect the payment once the trial period has ended. Because you are entering into a subscription agreement, we will require your payment details. However, you can still cancel the subscription free of charge before the end date of the trial period. Do this at least 24 hours in advance. In that case, you will not pay anything.
You can cancel your premium subscription at any time, however your subscription will remain valid until the end of the subscription period. You can check this in the Settings of the Happy Life Hacks app. Under Subscriptions you can also cancel your subscription. If you do not cancel the premium subscription, it will be automatically extended (see also our terms and conditions).
If you forgot your password, send an e-mail to support@happylifehacks.app
No, you can only buy it here for the moment.
Kelly’s journal is open 12 weeks a year, so this means it is not open at the moment. Only when there’s a colored circle around Kelly’s profile picture.
You always start with three trial days which are then automatically converted to a premium subscription. If you do not want this, cancel the subscription 24 hours before the end date of the trial period.
The counter as described in the app is set up in such a way that if you miss a part of the day, the counter is reset. This is a keep-the-chain-going mechanism. A chain is as follows:
- Morning + evening (Counter 1 day)
- Morning + evening (Counter 2 days)
- Morning + evening (Counter 3 days)
- Morning forgotten, evening (Counter reset to 1 day)
Open your phone’s Settings. Go to Notifications and choose the app. Check the notification settings and adjust them to your liking.
Certainly not, only you can do that. That is why we explicitly mention this in our terms and conditions. Your journal, for your eyes only!
In the app, go to settings > account data, click the grey button reset notification counter. This will reset the red notification counter on the app icon.